Privacy Policy

Privacy Policy

Introduction

Welcome to https://roofing-supplies-bendigo.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information about our users. By using our website or services, you consent to the terms described here, which align with various international privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to every aspect of our online presence, encompassing:

  1. Our official website at https://roofing-supplies-bendigo.thebestlocalpro.com.
  2. All applications, services, and products offered through our platform.
  3. Interactions on linked websites that fall under this Privacy Policy.

Important Note: This policy does not extend to third-party platforms or services accessed via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we interact with users and process personal data during these activities:

  1. Using Our Applications and Services: When you sign up to use our applications or services, we collect account information, payment details, financial records, purchase history, and mobile device identifiers.
  2. Visiting Our Websites: Every time you visit our websites, we may collect non-personal data for analytics purposes, including IP addresses, browser type, and referring URLs.
  3. Communications: We may reach out to you via newsletters, emails, phone calls, or SMS messages, which helps us provide personalized services and updates.

Personal Data Collection

We gather various types of personal information, including:

  1. Account Details: User names, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Credit card numbers, expiration dates, and billing addresses (securely stored through third-party payment processors).
  3. Financial Data: Transaction histories, banking details (if provided), and financial records related to purchases or services.
  4. Purchase Information: Product orders, quantities, order history, and shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for location-based services.
  6. Location Data: GPS coordinates or other data from your devices when you use our location-enabled services.
  7. Feedback and Reviews: Comments, ratings, and reviews you share with us to enhance our products and services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from those platforms (with your consent).
  9. Product Interest: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, interaction with our systems, and automated technologies like cookies and browser fingerprinting. Third-party service providers also contribute personal data, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our website. They serve various purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website and services.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Collect data about your interactions with our site for analytics and performance improvements.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie settings.

Retention and Deletion of Data

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, we implement secure procedures to erase or anonymize it.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its usage details.
  • Rectification: Correct any inaccurate or incomplete information we may have about you.
  • Erasure (Right to be Forgotten): Ask us to delete your personal data, with certain exceptions.
  • Restriction: Limit our processing of your data under specific circumstances.
  • Data Portability: Receive your personal data in a structured format for use with another service.
  • Object: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Be free from biased treatment due to exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

For any questions, concerns, or requests related to privacy and data protection, please reach out to us:

  • Email: [email protected]
  • Postal Address: Roofing Supplies Ltd., 123 Main Street, Bendigo, Victoria, Australia, [ZIP Code]